PRIVACY POLICY

1.DATA PROTECTION AT A GLANCE

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy listed below.

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator.
The website operator’s contact details can be found in the imprint of this website.

How do we collect your data?

Your data is collected by you providing it to us. This can include data that you enter into a contact form.

Our IT systems automatically collect other data when you visit the website.
This is mainly technical data (e.g. internet browser, operating system or page access time). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipients and purpose of your stored personal data free of charge at any time. You also have the right to request this data correction, blocking, or deletion. For this purpose, and for further questions regarding data protection, you can contact us at any time at the address given provided in the imprint. You also have the right to lodge a complaint with the competent supervisory authority.

Furthermore, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Details can be found in the privacy policy under “Right to Restrict Processing”.

Analysis tools and third-party tools

When you visit our website, your surfing behaviour may be statistically evaluated. This is mainly done with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using specific tools. Detailed information on this can be found in the following privacy policy.

You can object to this analysis and we will inform you about the options for objection in this privacy policy.

DialogShift chat application on our website

Our website uses the chat application of DialogShift GmbH, Rheinsberger Str. 76/77, 10115 Berlin. This application processes and stores data for the purpose of web analysis, to operate the chat application and to answer queries. 

 

For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set – this is used to recognise you as a customer. 

A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognises the device and can retrieve past chat logs. This cookie is stored for 90 days since last use. You can disable the storage of cookies in your browser settings. However, without the use of cookies, the chat function cannot be performed.

 

The possible disclosure of e.g. name, e-mail address or a telephone number is voluntary and with the consent to temporarily use and store this data for the purpose of contacting you until the end of the contact. This personal data is deleted after 90 days. 

 

The legal basis for data processing is Article 6 (1) lit. F DS-GVO based on our legitimate interest in effective customer support, for statistical analysis of user behaviour and for optimisation purposes of our offers.

DialogShift offers at 

https://www.dialogshift.com/en/data-privacy  

for further information on the collection and use of data and on your rights and options for protecting your privacy. 

2.GENERAL INFORMATION AND MANDATORY INFORMATION

Datenschutz

Data protection The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various personal data will be collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for, and it also explains how and for what purpose this is done.

We want to point out that data transmission over the Internet (e.g. communication by e-mail) may have security gaps. A Complete protection of the data against access by third parties is not possible.